Location & Hours
271 Edward Teach Extension
View on Map
Monday through Friday
7:30 a.m. – 2:00 p.m.
Saturday and Sunday
7:00 a.m. – 2: 00 p.m.
VACANT, Public Works Director
Phone: (910) 457-5422
Fax: (910) 457-7352
ISAIAS STORM DEBRIS INFO BELOW
The Village’s Public Works Department maintains the Village’s public parks, roads, right-of-way, buildings, and equipment. Public works staff pick up yard debris, clean the beach of debris, collect trash from receptacles at the public accesses, repair and maintain the Village’s beach accesses and signage, and perform other various duties for the Village. The Public Works Department also oversees the recycle center located at the Public Works facility.
Isaias Storm Debris
THE DEADLINE TO HAVE DEBRIS OUT WAS
SUNDAY, SEPTEMBER 13, 2020
The deadline to have vegetation out will was Sunday, September 13, 2020.
Since the storm came through over a month ago, all vegetation should be brown in color (dead), there should be no green vegetation out for pick-up. Be advised, FEMA will not reimburse the Village for debris that is green because it is not related to the storm event. If you have a landscaper, please let them know that they cannot add new green vegetation to the storm debris piles.
All landscape debris (debris that is not associated with Hurricane Isaias and/or the tornado) should be taken to the Timber Creek mulch site. This site will be re-opened on Friday, September 11, 2020. The mulch site had been closed early in the debris removal process since folks were dropping debris off there (if storm debris is dropped there it cannot be counted for FEMA reimbursement). The site has been cleaned up and now that the Village is coming to the end of the debris removal process with completion of the initial pass, the Village can accept landscape debris at this location (brown pin on THIS MAP) beginning Friday, September 11, 2020.
If you need assistance with your vegetative debris or if you have other debris that needs to be removed, Bald Head Association has a list of landscapers (HERE) and dumpster services (HERE).
Like Hurricane Dorian, Isaias did not cause enough damage to require the collection of construction debris or hazardous waste like golf carts and batteries. Residents are to place vegetative storm debris ONLY on the side of the road. The Village will be picking up debris on public roads and private roads. Make sure debris piles do not block the road or anyone’s visibility while driving. Do not cover bollards or any utility/communication equipment. Do not place vegetation in alleys. Please place vegetation on the road fronting your property. There is no need to put in individual work orders as Public Works and the debris management contractors will make their way through the Village and do more than one pass.
For non-vegetative debris please contact a contractor (BHA has a list of providers). Public Works will not be accepting any non-vegetative debris including C&D and treated wood.
Service requests can be placed either by issuing a Citizen Service Request online (HERE) or by calling 910-457-5422. An example of a service request would be to request: yard debris pick-up (see scheduled times below), repair of a sign, removal of a tree/limb/carcass from the roadway, etc.
Trash collection is twice a week between Memorial Day and Labor Day (in-season) and once a week between Labor Day and Memorial Day (off-season). Pick-up is performed by the Village’s solid waste contractor. The Village is split into two pick-up routes, so pick-up days vary based on the area serviced. In-Season pick-ups are on Mondays and Thursdays for the “green” route and Tuesdays and Fridays for the “yellow” route. Off-season pick-up days are on Monday and Tuesday. See THIS MAP for the designated routes or THIS calendar for a trash pick-up schedule.
Please make sure you use your yes/no sign. If you have trash you must turn your yes/no sign to yes, if you do not, leave on no. If the sign is not yes, the garbage truck will not stop. If you lose your sign or need a new one, you can pick one up at Public Works.
Recyclable materials can be taken to the Recycling Center located at the Public Works facility. The receptacles are accessible 24-hours a day and are located outside of the gate. Recycling is only effective if it is done correctly. The commingle recycling receptacle accepts aluminum cans, #2 plastic (ONLY), paper, glass, magazines, and junk mail. The cardboard receptacle only accepts cardboard. Absolutely no construction material, garbage, food, lawn chairs, or other miscellaneous items shall be left behind at the Recycling Center. If the container is contaminated with non-recyclable items, it will be rejected at the landfill and the Village will be charged a fee to dump the container. CLICK HERE for a guide on acceptable recyclable materials.
Yard Debris Pick Up
The Village has scheduled pick-ups of yard debris year-round for residents that do their own yard work and who occupy a home on the property. The schedule is as follows:
April through October – Twice a Month
On the first and third Wednesday.
November through March – Once a Month
On the first Wednesday of the month.
The Village will not accept limbs larger than 6 inches in diameter at the largest point. Piles should be left on the roadside.
To request a pick- up call 457-5422 or place a work request ONLINE. The request must be made no later than 2:00 p.m. on the day before the scheduled pickup. Requests made after this time will be scheduled for the next pick-up day. You must call in/or place an online work order, or it will not be picked up.
If you use a contractor/landscaper for yard work the contractor/landscaper is responsible for removing the debris. Please be aware that the Village is not a lot-clearing service, the house must be occupied to use this service. Please Do Not Abuse This Service.
The Village has free mulch available (while supplies last) for residents that pick it up themselves, or they can hire a contractor to pick it up and deliver it (try Norm 910-540-1891 or Wayne 910-443-3123). The mulch is located at the Timbercreek Mulch site ( View on Map).
Large Items/Excess Household Trash/Hazardous Waste
The Public Works facility is open Monday through Friday from 7:30 a.m. to 2:00 p.m. and Saturday and Sunday from 7:00 a.m. to 2:00 p.m. to accept excess household trash, larger items such as furniture, and white goods (ex. refrigerators/freezers/washers/dryers ) – NO MATTRESSES WILL BE ACCEPTED – you must request a bulk pick up (see below) for mattresses.
The following hazardous waste items are also accepted: paint, chemicals, and electronics.
When you arrive at the facility, come inside the gate and our staff will assist you. Public Works does not accept construction debris or yard debris. When the gate is closed DO NOT DISCARD TRASH OR ANY OTHER ITEMS OUTSIDE OF THE GATE. There are receptacles outside of the gate for excess household trash. These receptacles are not meant for paint, lawn chairs, construction debris, or yard debris. Please help the Village keep this area clean.
Bulk Pick Up
Public Works will pick up larger items that cannot be hauled to the Public Works facility. To schedule a pick-up call our Customer Service Representative at 910-457-9700. The representative will take your payment over the phone along with your contact information which is then given to Public Works to contact you to schedule the pick-up.
Please give enough notice so that Public Works can schedule your pick up. Public Works does not pick up construction debris and only picks up yard debris during the pre-scheduled times (check yard debris schedule). Special pickups are $50.00 per truckload. Mattresses are $80 each – mattresses must be picked up and cannot be left at the Public Works facility. You must be home for pick-ups.