Approximately 412 customers on Bald Head Island have been without power since yesterday afternoon. Duke Energy is working to get power restored as soon as possible.
With power out for that length of time, lift stations could be affected. The outage has impacted the Ibis Roost and Sabal Palms Village areas and the VIllage is asking those customers to use water only when necessary. As the Village evaluates this further, other areas may be included and communicated to customers via CodeRed. Affected customers may resume normal water usage 45 minutes after power is restored.
Please contact Duke Energy at 800.419.6356 or check the outage map for outage information.
UPDATE: Royal James has been added to the list of areas affected by the recent power outage. Customers in Royal James should only use water when necessary & can resume normal usage 45 mins after power is restored.